Building Services – Cleaning, Waste, Hygiene & Pest Control for Arts Qld Properties & Stakeholders

Brief

The State of Queensland, acting through the Department of Education and represented by Arts Queensland (the Customer), invites suppliers to submit offers for Invitation to Offer No. AQ 12813, for the provision of building bundled services—including cleaning, waste management, hygiene disposal, and pest control, across the Customer’s properties located at the Queensland Cultural Centre (QCC) and other locations across Queensland. The Customer’s properties above are considered prestigious infrastructure asset of international standard, and collectively it showcases world renowned theatre performances, houses a number of public artworks / exhibitions and cultural assets. With a high volume of patronage and to meet international standards, these facilities need to be aesthetically pleasing, and it is therefore necessary to maintain the area to an acceptable standard for public presentation. The objective of the Building Bundled Services Contract is to provide and make available specialised services to the State’s flagship cultural institutions to ensure that facilities are presented to a high standard, fit-for-purpose and use, and compliant for activities delivered by all cultural institutions and arts and cultural tenants. The Customer is seeking competitive offers from companies with demonstrated experience in working on a live 24/7 government Sites that understand the ongoing complexities of undertaking works at cultural facilities whilst ensuring minimal disruption to the day-to-day operational needs of the tenant(s). Scope Inclusions Suppliers should have expertise, resources and capability to deliver the Bundled Services (the Services) to meet the specifications to the nominated Service Site Locations which incorporate in summary (but not limited to): • Cleaning: Suppliers must deliver routine, periodic, and additional cleaning services, adhering to manufacturers’ and heritage specifications for all surfaces and materials. Contractors are responsible for maintaining and replenishing consumables on site, including paper hand towels, toilet rolls, hand soap, and bin liners. Quantities may be adjusted based on operational needs. Waste Management: Waste services must meet world-class public venue standards at mostly 24/7 accessible sites. Contractors should plan for minimum service frequencies, with flexibility to increase tasks as required. Emergency waste collection response within 24 hours is expected. Contractors should also provide updates on recycling and sustainability initiatives. • Pest Control: Routine and additional pest control services must minimize chemical impact on live animals and sensitive environments by working closely with stakeholders. A comprehensive pest management program is required to control pests effectively until the next treatment. • Hygiene Disposal: Contractors are responsible for maintaining and replenishing hygiene-related consumables and static units, including sanitary bins, nappy bins, air fresheners, hand-roll towels, and bathroom vending machines. Quantities and services may vary with operational requirements. • All Service Categories: Suppliers must submit details and pricing of all products, chemicals, and dangerous goods intended for use or storage on site for approval by Arts Queensland before contract inclusion.