QBCC Portal Phase 4

Brief

The Queensland Building and Construction Commission (QBCC) is seeking to replace its existing customer portal (myQBCC) with a modern, scalable, and maintainable digital platform that enhances user experience, streamlines business operations, and positions QBCC for future digital transformation. We are seeking to engage a qualified supplier to expand the new QBCC customer portal to deliver the remaining portal features and functions, with a focus on:? • expanding licence application online processing beyond owner-builder;? • enabling end-to-end licence lifecycle management (e.g., renewals, variations, suspensions and cancellations);? • uplifting identity management (including alignment with Queensland Digital Identity (QDI), Australian Government myID (myID), and multi-factor authentication approaches);? • implementing additional external verification integrations where available (e.g., course/qualification validation and checks such as National Police...